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When you open an account at fales4d, we collect only what we need to run your wallet, process transactions through DANA, OVO, or GoPay, and keep your session secure. This page explains what we collect, how long we keep it, and what choices you have over your own information.
This policy applies to every account holder who accesses fales4d through our website or mobile browser, and to every transaction processed through the payment methods we support — DANA, OVO, and GoPay. When you register, we collect your login credentials, the e-wallet identifier you connect for deposits and withdrawals, and the device and session data generated during your visit. We use this information to authenticate your account, fulfill wallet transactions, and investigate disputes if they arise. We do not sell your personal data to third parties. We may share data with payment processors — specifically the DANA, OVO, and GoPay networks — when processing your transactions, and with service partners who operate under confidentiality agreements. If local law in Indonesia requires us to disclose data to an authority, we will comply with that legal obligation. Data retention periods depend on transaction type and applicable regulation; your account history is kept for as long as your account is active and for a legally required period after closure. Availability of this service, and the data practices that apply, depend on local law and eligible regions. We update this policy when our practices change, and the current version is always shown on this page.
Transactions routed through DANA share your wallet identifier with the DANA network only as needed to complete the transfer. No additional personal data is passed beyond what the transaction requires.
When you use OVO for deposits or withdrawals, OVO receives the transaction amount and your OVO account reference. This data is governed by OVO's own privacy terms alongside ours.
GoPay payments use the GoPay reference linked to your account wallet. We pass only what GoPay needs to execute the transfer; your full account profile is not shared with GoPay.
Our privacy policy covers what happens inside your fales4d account — from the moment you log in to the moment a transaction settles in your wallet. It does not extend to third-party services that open in a separate tab or window, payment provider apps you use to authorize a transfer, or external links we may reference. Understanding the boundary helps you know whose terms govern each step of your experience.
Login credentials, session tokens, and device fingerprints fall under this policy. We use them only to verify that the person accessing the account is you, and we do not use them for marketing profiling.
Every DANA, OVO, and GoPay transaction you make through your account wallet is logged under this policy. Records are held for the retention period required by applicable regulation.
Pages you visit on fales4d, game lobbies you open, and searches you run within the site are covered here. We use this data to maintain service quality, not to build advertising profiles.
Once you leave fales4d — including when you open your DANA, OVO, or GoPay app to confirm a payment — you are under that service's privacy terms. We have no visibility into actions taken outside our platform.
You have concrete options for reviewing, correcting, and questioning the data we hold against your account. These are not abstract rights — each one has a real path through your account or through our support channel. Start with your account dashboard after login: it shows the wallet identifiers currently linked, your transaction history, and the contact details attached to your profile. If something looks wrong — a wallet address you do not recognise, a transaction reference that does not match your records — raise it through the support contact below before assuming a system error. Corrections to basic account details, like your registered email or linked phone number, are made through the account settings page. For a full data summary or a request to close your account and delete retained data, contact us directly via our support email. We will respond within the timeframe local regulation requires. Availability of these rights depends on local law and eligible regions.
Log in and open the account dashboard. Your transaction history, linked wallet details, and session log are visible there without needing to contact support.
Go to account settings after login to update your registered contact information. For changes that require identity verification, follow the steps shown on that page.
If you want to know exactly what data we hold, send a request to our support email. Include your registered account email so we can locate your record and respond accurately.
A closure request can be submitted through the support channel. We will confirm what data is deleted immediately and what is retained for the legally required period after closure.
For any question specifically about this privacy policy — what data we hold, how to correct it, or how to request deletion — use the channels below. General account or payment queries follow the same routes. When you write in, include your registered account email so we can locate your record without delay.
Send your privacy request to our support email address shown in the account help section after login. Include your account email and a clear description of your request.
Open the chat widget available on the site to ask about this policy in real time. For data requests that need a written record, email is the more reliable route.
Your first stop for most data questions. Log in and check the account settings and transaction history pages before reaching out — many answers are already visible there.
We apply industry-standard security practices to protect the data held in your fales4d account. Connections to the site use SSL encryption, which means data in transit between your device and our servers is protected. Cookies are used to maintain your login session and to remember preferences like your last-used payment method — DANA, OVO, or GoPay. We do not use cookies to track you across other websites. For account security, access is controlled by the credentials you set at registration; if you suspect your credentials have been compromised, change your password through the account settings page immediately and contact support.
Every session on fales4d runs over an encrypted connection. This covers your login, wallet actions, and any data you submit through the account forms. The padlock in your browser confirms the connection is active.
We use session cookies to keep you logged in and functional cookies to remember your wallet preference between visits. No advertising or cross-site tracking cookies are placed by us.
Account and transaction records are kept for as long as your account is active and for the period required by applicable regulation after closure. The exact retention period depends on transaction type and local law.
When this policy changes, the updated version replaces this page. We will not retroactively apply a new policy to data collected under a previous version without giving you notice through the site.
Below are the questions we hear most often about how fales4d handles account data, what your rights are, and how to take action. If your question is not covered here, reach out through the support channels listed above.
We collect your login credentials, the contact details you register with, and the e-wallet identifier — DANA, OVO, or GoPay — you link for transactions. We also log session and device data each time you log in, which we use only for authentication and security purposes.
We share data only when it is necessary to process your transaction — for example, passing your OVO or GoPay wallet reference to the payment network to complete a transfer. We do not sell your data to advertisers or data brokers, and any partner with access works under a confidentiality agreement.
Log in and open the account dashboard — your transaction history, linked wallets, and registered contact details are all visible there. For a full data summary beyond what the dashboard shows, send a request to our support email with your registered account email included.
Yes. Submit a deletion request through the support email shown in your account help section. We will delete what local regulation allows us to remove. Some transaction records must be retained for a legally required period after account closure; we will tell you exactly what is kept and for how long.
We use session cookies to keep you logged in and functional cookies to remember your last-used payment method. There are no advertising or cross-site tracking cookies placed by us. You can block cookies in your browser settings, but doing so may log you out or prevent your wallet preference from being saved between visits.
Reach us through the live chat on the site or the support email listed in your account help section. Describe what happened and include your registered account email. If we do not resolve your concern to your satisfaction, you may also contact the relevant data protection authority in Indonesia where local law permits.